With a basic account you will have access to any courses you have purchased or been gifted, as well as a limited number of articles each month, however there is no monthly payment associated with a basic account. These accounts will not give you the option to cancel when logged in since there is no monthly payment associated with this account. These accounts do not include any of the benefits offered with our paid memberships such as unlimited classes, articles, meditations, or member courses.
If you have a paid membership but are seeing your account reflected as basic, please use the Resolving Issues section of our Help Center. You can also reach out to our support team at firstname.lastname@example.org.