Membership Help and Information

Learn more about your membership, how it works and how to update membership information.

13 articles in this collection
Written by John Daskovsky, Page O, and Drea F

Membership Plans

Find out the membership options here.

Written by Drea F
Updated over a week ago

How do I upgrade my membership?

Learn how to upgrade your membership here

Written by Drea F
Updated over a week ago

Can I downgrade my membership?

Learn how downgrading your membership works

Written by Drea F
Updated over a week ago

Free Unpaid Account

Find out what benefits are included with your free unpaid account.

Written by Drea F
Updated over a week ago

Free Trial

Learn how your trial period works here.

Written by Drea F
Updated this week

Why can't I access my membership?

Below are some troubleshooting tips to resolve any issue you may be having.

Written by Page O
Updated over a week ago

Password Reset

Reset your password whether you're logged in or not with these simple steps.

Written by Page O
Updated over a week ago

Name Update

Learn how to update the name on your account, including the name on your certificate of completion.

Written by Page O
Updated over a week ago

Update your account email address

Learn how to update your account's email address with these simple steps.

Written by Drea F
Updated over a week ago

Change your plan (iOS and Apple TV)

Written by John Daskovsky
Updated over a week ago

Change your plan (Android, Google Play)

Written by John Daskovsky
Updated over a week ago

Change your plan (Amazon FireTV)

Written by John Daskovsky
Updated over a week ago

Change your plan (Paypal)

Written by John Daskovsky
Updated over a week ago