If the app is running slowly or your session is freezing/stuck, try reinstalling the app on your device. To reinstall, follow these steps:

iOS (iPhone, iPad, iPod Touch):

  1. From your home screen, uninstall the app by holding down on the app icon until it starts wobbling. Then, tap on the "X" in the top left corner of the icon to delete.
  2. Turn your iPhone off and then back on. This step is very important.
  3. Download the app again by visiting the App Store and searching for "Yoga International"
  4. Tap the cloud icon or "Install" to re-download
  5. Sign back into your app

ANDROID (smartphone or tablet):

  1. Uninstall the app by going to the Google Play Store and searching for "Yoga International." Press the "Uninstall" button on the Yoga International screen.
  2. Turn your device off and then back on. This step is very important.
  3. Download the app again by visiting the Play Store and searching for "Yoga International"
  4. Tap the "Install" button on that screen to re-download
  5. Sign back into your app

Language issues:

If your app is showing in Spanish rather than English, you can use the Language icon in the menu to switch back to English. Simply click the three lines in the bottom right corner of the app, hit the world icon for Language/Lenguaje and select your preferred language to view in the app. This will automatically reflect within the app.

Log in issues:

If you're experiencing difficulties logging in, please try resetting your password to not include any special characters. Sometimes our app's system has a hard time recognizing certain special characters so we recommend removing them completely from your password if you continue to experience log in issues. Additionally you can also access your membership on our mobile site.

To view your membership on our mobile site, please:

  • visit www.yogainternational.com on your mobile browser, such as Safari, Chrome, Firefox, or whatever browser is available for your mobile device
  • log in to your Yoga International account
  • Click on into any section of your account as normal to access

A strong WiFi connection is also important to ensure downloads are fast and seamless.

Did this answer your question?