Your Yoga International membership is no commitment and may be cancelled at any time. Following any cancellation, you will continue to have access to the service through the end of your current billing period. If you are a PayPal user, cancellations are implemented instantly and will immediately revoke access to your membership benefits, including viewing and downloading videos and member courses. Please cancel as close to 48 hours of your billing date as possible to avoid interruption in membership. 

 

To cancel your membership, log in to your account and visit the Membership section under Account Settings. Find the My Membership section and click the link "Cancel membership" to fill out your cancelation form (please see images below). Once you complete all steps the cancelation process, your membership will be canceled at the end of your current billing period and your membership status will immediately reflect that you're set to cancel. If your membership settings screen differs from the picture below please view the PayPal Cancellation, TV and Mobile App Cancellation, and Troubleshooting sections of this article below.

Please note: Changing your credit card number or expiration date won’t necessarily cancel your account. All four of the major credit card companies will often update payment information for recurring payments. To effectively cancel your membership please follow our cancellation path. 

 

PAYPAL CANCELLATION PROCESS: 

If your membership is billing through your PayPal account, you must manage your billing directly through your PayPal account. For more detailed information, please view our PayPal specific cancellation FAQ.

TV AND MOBILE APP CANCELLATION PROCESS:

If you signed up for your Yoga International membership through one of the TV or mobile apps, you must manage your subscriptions through that specific platform. Yoga International does not have the ability to cancel your membership through these apps. To avoid being billed, you must cancel your membership through the specific app store used to sign up. If you are logged into your Yoga International paid membership on the website, your membership settings will reflect  

To manage/cancel membership through each platform, please reference:

 

Troubleshooting:

If when you log into your membership settings you are not given the option to cancel, this means the email address you've logged in with, is linked to a free basic account. Since there is no payment associated with these accounts, you will not see the option to cancel your monthly payment when logged in. For more information about our basic accounts, please see our What is a Basic Account? FAQ.

If you are being billed and see a Basic Account reflected when logging in, this means you are not logged in with email address linked to your paid membership. Please log in with the correct email address linked to your paid membership. 

Refunds:

Payments are nonrefundable and there are no refunds or credits for partially used periods. Following any cancellation, however, you will continue to have access to the service through the end of your current billing period. At any time, and for any reason, we may provide a refund, discount, or other consideration to some or all of our members (“credits”). The amount and form of such credits, and the decision to provide them, are at our sole and absolute discretion. The provision of credits in one instance does not entitle you to credits in the future for similar instances, nor does it obligate us to provide credits in the future, under any circumstance.

You can also view our Terms of Service for more detailed information about your membership.

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